Information We Collect

Account and Profile Information

When you create an account with pavonelystra, we ask for basic details: your name, email address, and a password you choose. If you're setting up budget plans for business events, you might also share your company name and role. We collect this to set up your account and communicate with you about your budget planning.

Financial Planning Data

The core of what we do involves your budget information. This includes event costs, vendor quotes, payment schedules, and financial targets you're working toward. We store this data to provide you with our planning tools and insights. We don't see your actual bank account numbers or payment card details—those are handled by our payment processors.

Usage Information

Like most websites, we track how you interact with pavonelystra. This means noting which features you use most, how long you spend planning budgets, and where you might be getting stuck. We collect IP addresses, browser types, and device information through standard web technologies. This helps us improve the platform and fix problems.

Communications

When you reach out to our support team or respond to surveys, we keep records of those conversations. We do this to resolve your issues and improve our service based on feedback. If you'd prefer we delete old support tickets, just ask.

How We Use Your Information

We use your data for specific purposes tied to making pavonelystra work properly:

• Providing the budget planning tools and calculations you need
• Sending notifications about your events, payment deadlines, or budget alerts
• Improving our platform based on how people actually use it
• Responding to support requests and technical issues
• Meeting legal obligations under Australian financial and privacy law
• Preventing fraud and keeping accounts secure

Data Storage and Security

Your information lives on servers located in Australia, which means it's protected under Australian privacy legislation. We use industry-standard encryption for data in transit and at rest. Our team limits access to personal information on a need-to-know basis.

But let's be honest—no system is completely bulletproof. We work hard to protect your data, but we can't guarantee absolute security. We recommend using strong passwords and enabling two-factor authentication when we roll that feature out later in 2025.

Data Retention

We keep your account information for as long as your account remains active. Budget data stays accessible until you delete it or close your account. After account closure, we retain some information for seven years to comply with Australian tax and financial record-keeping requirements. Once that period expires, we permanently delete your data.

Sharing Your Information

We share your data in limited circumstances:

Service Providers

We work with companies that help us run pavonelystra—email services, payment processors, hosting providers. These providers can only access information needed to perform their specific functions, and they're contractually required to protect it.

Legal Requirements

If we receive a valid legal request from Australian law enforcement or regulatory bodies, we may need to disclose information. We'll notify you about such requests unless prohibited by law.

Business Transfers

If pavonelystra is acquired or merged with another company, your information would transfer to the new owners. We'd notify you before this happens and explain any changes to how your data is handled.

Your Rights Under Australian Privacy Law

The Privacy Act 1988 and Australian Privacy Principles give you specific rights regarding your personal information:

Access and Correction

You can request a copy of all personal information we hold about you. If something's inaccurate, you have the right to correct it. Most of this you can do directly through your account settings, but for comprehensive data exports, contact our support team.

Deletion Rights

You can request deletion of your personal information, subject to our legal record-keeping obligations. When you close your account, we'll delete or anonymize your data according to the retention periods mentioned earlier.

Complaints Process

If you believe we've mishandled your personal information, you can lodge a complaint with us directly. We'll investigate and respond within 30 days. If you're not satisfied with our response, you have the right to complain to the Office of the Australian Information Commissioner.

Cookies and Tracking Technologies

We use cookies to keep you logged in and remember your preferences. Some are essential for the site to function; others help us understand usage patterns. You can disable non-essential cookies through your browser settings, though this might limit some functionality.

We don't use third-party advertising cookies or share your data with ad networks. The tracking we do is purely to improve pavonelystra's functionality and user experience.

International Data Transfers

Your data primarily stays within Australia. However, some of our service providers operate internationally, which might mean your information is processed overseas. When this happens, we ensure these providers offer comparable privacy protections through contractual agreements.

Children's Privacy

pavonelystra isn't designed for anyone under 18. We don't knowingly collect information from children. If you're a parent and believe your child has provided us with personal information, contact us immediately and we'll delete it.

Changes to This Policy

We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email and display a notice on the platform. Continued use after changes means you accept the updated policy.

We keep previous versions archived, so you can review what's changed over time. Just email us if you'd like to see earlier versions.